MagicalAPI (the “company”), is committed to respecting and protecting the privacy of our customers. Specifically, we do not sell, rent or trade email lists with other companies. In this Privacy Statement we describe the Company’s privacy practices in relation to the use of the Company’s Website (as defined below) and the related applications, services, products and programs offered by the Company (collectively, “Services”), as well as individuals’ choices regarding use, access and correction of personal information.If you have questions or complaints regarding the Company’s Privacy Statement or associated practices, please contact us at
[email protected].
1. Websites covered
This Privacy Statement covers the information practices, including how the Company collects, uses, shares and secures the personal information you provide to its website and any other website the Company manages and controls (the “MagicalAPI Website”).
2. Collection of Personal Information
Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address.In general, you can browse our website without giving us any personal information. We use web analytics software to analyze traffic to this website in order to understand our customer's and visitor's needs and to continually improve our site for them. This software collects only anonymous, aggregate statistics.If you want to subscribe to a periodic communication such as a newsletter, we ask you to simply provide your business email address (“Optional Information”). Additional activities on our site may require you to be registered. As part of the registration process, we may ask you for additional personal information, such as name, company name, address, phone number, and email address (“Required Information”). We use that information for several general purposes: to tell you about products and services if you so request, to fulfill your request, to contact you if we need to obtain or provide additional information; to verify the accuracy of our records, to contact you regarding customer satisfaction surveys.When upgrading your membership or charging your wallet, the Company may also require you to provide your billing information, such as billing name and address, credit card number (“Billing Information”). Some activities require additional personal information. When visitors of MagicalAPI’s Website apply for a job with the Company, the Company may also require you to submit additional personal information as well as a resume (“Applicant Information”). Required Information, Optional Information, Billing Information, Applicant Information and any other information you submit to the Company through the Services or information provided to you by the Company through your use of the Services (e.g. license key) are referred to collectively as “Data.”As you navigate MagicalAPI’s Website, the Company may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons. Website Navigational Information as defined in Section 7 below, includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on MagicalAPI’s web pages viewed and the links clicked. For additional information about the collection of Website Navigational Information by MagicalAPI and others, please see Section 7 below.
3. Use of Personal Information and The Legal Bases on Which We Rely
Providing our Websites and Services.
The Company uses Data about the Company’s customers to perform the Services requested and fulfill its obligations under applicable terms of use/service and for the use of its Website; where you have not entered into a contract with the Company, we base the processing of your Data on our legitimate interest to operate and administer our Website and to provide you with the content you access and request.
Managing user registrations.
If you have registered for an account with us, we process your Data by managing your user account for the purpose of performing our contract with you according to applicable terms of service.
Promoting the security of our Websites and Services.
The Company processes your Data by tracking use of its Website and Services, creating aggregated, non-personal data, verifying accounts and activity, investigating suspicious activity and enforcing our terms and policies, to the extent this is necessary for our legitimate interest in promoting the safety and security of the services, systems and applications and in protecting our rights and the rights of others.
Developing and improving our Websites and Services.
We process your Data to analyze trends and to track your usage of and interactions with our Website and Services to the extent it is necessary for our legitimate interest in developing and improving our Website and Services and providing our users with more relevant content and service offerings, or where we seek your valid consent.
Handling contact and user support requests
If you fill out one of our web forms or request user support, or if you contact us by other means including via a phone call, we process your Data to perform our obligations under the contract we have with you and to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you via emails and in-app messages, including to notify you when analyses have been finished, to remind you of subscription expirations and to send you technical notes, updates and new versions, security alerts and administrative messages.
Reviewing compliance with applicable usage terms
We process your Data to review compliance with the applicable usage terms in our customer’s contract to the extent that it is in our legitimate interest to ensure adherence to the relevant terms.
Assessing and improving user experience.
The Company processes device and usage data as described in Section 7 below, which in some cases may be associated with your Data, in order to analyze trends, assess and improve the overall user experience to the extent it is necessary for our legitimate interest in developing and improving the service offering, or where we seek your valid consent. In addition, the Company uses Website Navigational Information to operate and improve the Company’s Websites. The Company may also use Website Navigational Information alone or in combination with Data about customers to provide personalized information about the Company. For additional information about the use of Website Navigational Information, please see the Section 7 below.
Identifying customer opportunities.
The Company processes your Data to assess new potential customer opportunities to the extent that it is in its legitimate interest to ensure that it is meeting the demands of its customers and their users’ experiences.
Displaying personalized advertisements and content.
We process your Data to conduct marketing research, advertise to you, provide personalized information about us on and off our websites and to provide other personalized content based upon your activities and interests to the extent it is necessary for our legitimate interest in advertising our websites.
Sending marketing communications.
We will process your Data to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about us and our affiliates and partners, including information about our products, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent, which can be withdraw at any time without having to provide any specific reason for such objection.
Managing payments.
If you have provided financial information to us, the Company processes your Data to verify that information and to collect payments to the extent that doing so is necessary to complete the transaction and perform our contract with you.
Complying with legal obligations.
We process your Data when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Data to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our websites, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes or to respond to lawful requests.
Where the Company needs to collect and process Data by law, or under a contract that it has entered into with you, and you fail to provide the required Data when requested, the Company may not be able to perform its contract with you.
4. Disclosure of Personal Information
Third Parties
Section 7 of this Privacy Statement, Website Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browser. We may also disclose your personal information to any third party with your prior consent. You, your administrator or other Service users may choose to add new functionality to integrate the behavior of the Services by connecting third party apps with the Services. Doing so may give third-party apps access to your account and information about you such as your name and email address, and any content you choose to use in connection with those apps. Third party app policies and procedures are not controlled by us, and this Privacy Statement does not cover how third-party apps use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If you object to information about you being shared with these third parties, please uninstall the app.
Billing
The Company uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Compelled Disclosure
The Company may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of the Company and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on the Company or this website; (2) protect and defend the rights or property of the Company and this website; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public. In individual instances, the Company may also share with professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in countries in which we operate who provide consultancy, banking, legal, insurance and accounting services, and to the extent we are legally obliged to share or have a legitimate interest in sharing your Data.
Any Data or other information you choose to submit in communities, forums, blogs or chat rooms on our Websites may be read, collected and used by others who visit these forums, depending on your account settings.
Developing and improving our Websites and Services.
We process your Data to analyze trends and to track your usage of and interactions with our Website and Services to the extent it is necessary for our legitimate interest in developing and improving our Website and Services and providing our users with more relevant content and service offerings, or where we seek your valid consent.
Handling contact and user support requests
If you fill out one of our web forms or request user support, or if you contact us by other means including via a phone call, we process your Data to perform our obligations under the contract we have with you and to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you via emails and in-app messages, including to notify you when analyses have been finished, to remind you of subscription expirations and to send you technical notes, updates and new versions, security alerts and administrative messages.
Reviewing compliance with applicable usage terms
We process your Data to review compliance with the applicable usage terms in our customer’s contract to the extent that it is in our legitimate interest to ensure adherence to the relevant terms.
Assessing and improving user experience.
The Company processes device and usage data as described in Section 7 below, which in some cases may be associated with your Data, in order to analyze trends, assess and improve the overall user experience to the extent it is necessary for our legitimate interest in developing and improving the service offering, or where we seek your valid consent. In addition, the Company uses Website Navigational Information to operate and improve the Company’s Websites. The Company may also use Website Navigational Information alone or in combination with Data about customers to provide personalized information about the Company. For additional information about the use of Website Navigational Information, please see the Section 7 below.
Identifying customer opportunities.
The Company processes your Data to assess new potential customer opportunities to the extent that it is in its legitimate interest to ensure that it is meeting the demands of its customers and their users’ experiences.
Displaying personalized advertisements and content.
We process your Data to conduct marketing research, advertise to you, provide personalized information about us on and off our websites and to provide other personalized content based upon your activities and interests to the extent it is necessary for our legitimate interest in advertising our websites.
Sending marketing communications.
We will process your Data to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about us and our affiliates and partners, including information about our products, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent, which can be withdraw at any time without having to provide any specific reason for such objection.
Managing payments.
If you have provided financial information to us, the Company processes your Data to verify that information and to collect payments to the extent that doing so is necessary to complete the transaction and perform our contract with you.
Complying with legal obligations.
We process your Data when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Data to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our websites, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes or to respond to lawful requests.
Where the Company needs to collect and process Data by law, or under a contract that it has entered into with you, and you fail to provide the required Data when requested, the Company may not be able to perform its contract with you.
5. Children and Privacy
The Company Website does not offer information intended to attract children. The Company does not knowingly solicit personal information from children under the age of 16.
6. Security of Personal Information
The Company takes precautions including organizational, technical and physical measures to help safeguard against the accidental or unlawful destruction, loss, alteration and unauthorized disclosure of, or access to, the Data we process or use. For example, when you submit any form requiring registration, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us. Please note that while we have implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration and destruction, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of websites after your sessions.
7. Use of Cookies, Usage Data
Cookies, Web Beacons and IP Addresses
The Company uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Website (“Website Navigational Information”). As described more fully below, we use these cookies or similar technologies to analyze trends, administer Website and Services, track users’ movements around our Website and Services, serve targeted advertisements and gather demographic information about our user base as a whole. This section describes the types of Website Navigational Information used on the Company’s Websites and Services, and how this information may be used.
Log Files, IP Addresses, URLs and Other Data
As is true of most Idera Websites, we gather certain information automatically to analyze trends in the aggregate and administer the Company’s Website and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Website and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services.
Cookies
The Company uses cookies to make interactions with the Company’s Website easy and meaningful. When you visit one of the Company’s Websites, the Company’s servers send a cookie to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to the Company, either by responding to a promotional offer, opening an account, or filling out a Web form or have previously identified yourself to the Company, you remain anonymous to the Company. The Company uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the Company’s Website or Services. The following sets out how the Company uses different categories of cookies.
Required Cookies:
Required cookies enable you to navigate the Company’s Website and use its features, such as accessing secure areas of the Websites and using the Company Services. If you have chosen to identify yourself to the Company, the Company may place on your browser cookies containing an encrypted, unique identifier. These cookies allow the Company to uniquely identify you when you are logged into the Company’s Website and Services and to process your online transactions and requests. Therefore, there is no option to opt out of these cookies because they are essential to operate the Websites.
Functionality Cookies:
Functionality cookies allow the Company’s Websites and Services to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Company’s Websites and Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. Functional cookies may also be used to improve how the Company's Websites and Services function and perform, to enhance and customize your interactions with the Company, and to help us provide you with more relevant messages, including marketing communications. These cookies collect information about how website visitors use our Websites and Services, including which pages visitors go to most often and if they receive error messages from certain pages. The Company may use its own technology or third parties to track and analyze usage and volume statistical information from website visitors, attendees, and customers, to provide enhanced interactions and more relevant communications, and to track the performance of the Company's advertisements. The Company and its third-party partners may also utilize HTML5 local storage or Flash cookies for these purposes. Flash cookies and HTML local storage are different from browser cookies because of the amount of, type of, and how data is stored. The Company also uses Flash cookies, to store your preferences or display content based upon what you view on the Company Websites and Services to personalize your visit. In particular, we use Google Analytics (“Google Analytics”), a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to help us analyze how our websites are used, including the number of visitors, the websites from which visitors have navigated to our websites, and the pages on our websites to which visitors navigate.
Targeting or Advertising Cookies:
The Company sometimes uses cookies delivered by third parties to show you ads for the Company products and services that we think may interest you on any devices you may use and to track the performance of the Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. The Company also contracts with third-party advertising networks that collect IP addresses and other information from Web beacons (see below) on the Company’s Website and Services, from emails, and on third-party websites.
Do Not Track.
Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Websites’ visited by the user about the user's browser DNT preference setting. The Company does not currently commit to responding to browsers' DNT signals with respect to the Company's Website, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. The Company takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
Usage Data.
As it is true of most websites, we gather certain information automatically in connection with the use of the Website by individual users. This information may include IP address, device and application identification numbers, browser type, location, the pages and files viewed, operating system and system configuration information and date/time stamps associated with your usage. This information is used to analyze overall trends, to help us provide and improve our Website and to guarantee their security and continued proper functioning. In addition, we gather certain information automatically as part of your use of certain Company products and services. This information may include IP address (or proxy server), device and application identification numbers, location, browser type, internet service provider, the pages and files viewed, searches and other actions you take, operating system and system configuration information and date/time stamps associated with your usage. This information is used to maintain the security of the Services, to provide necessary functionality, as well as to improve performance of the Services, to assess and improve customer and user experience of the Services, to review compliance with applicable usage terms, to identify future opportunities for development of the Services, to assess capacity requirements, to identify customer opportunities and for the security of the Company generally (in addition to the security of our products and Services). Some of the device and usage data collected within the Services, whether alone or in conjunction with other data, could be personally identified to you. Please note that this usage data is primarily used for the purposes of identifying the uniqueness of each user logging on (as opposed to specific individuals), apart from where it is strictly required to identify an individual for security purposes or as required as part of our provision of the Services to our customers (where we act as a processor).
8. Links to Other Websites and Public Forums
Our Website contains links to information on other websites. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those websites. Those websites are not governed by this Privacy Policy, and if you have questions about how a website uses your information, consult that website's privacy statement. Portions of this website may also make chat rooms, forums, message boards, and/or news groups available to visitors. Please remember that any information that is disclosed in these areas becomes public information and exercise caution when deciding to disclose any personal information.
9. For EU Individuals: Your Rights Under GDPR
If you reside or otherwise find yourself in the territory of Europe, we are committed to facilitate the exercise of your rights granted by the EU General Data Protection Regulation. Otherwise, you can contact us at
[email protected] at any time to discuss your privacy concerns. Privacy rights under the EU General Data Protection Regulation include:
Transparency and the right to information.
Through this policy we explain how we use and share your information. However, if you have questions or concerns you can contact us any time.
Right of access, objection, restriction of processing, erasure, and portability.
You also have the right to withdraw your consent at any time when we process your personal data based on your consent. To exercise these rights, please contact us. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. Please note that if you have registered for an account with the Company, you may generally update your user settings, profile, organization’s settings or event registration by logging into the applicable website or Services with your username and password and editing your settings or profile.
Right to opt-out to direct marketing.
You have the right to opt-out at any time to receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences under your profile details on the Company Website. Please note that we reserve the right to send you other communications, including service announcements and administrative messages relating to your account, without offering you the opportunity to opt out of receiving them.
Right not to be subject to an automated decision, including profiling.
We do not make automated decisions using your Data in our Website or in our Services. We use cookies and similar technologies on our Company Websites to personalize your experience on the Company Website and recommend services that may be of interest to you. For additional information see Section 7 above.
Right to lodge a complaint with a supervisory authority.
If you consider that the processing of your personal data infringes your privacy rights according to the General Data Protection Regulation, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement.
10. How to Exercise Your Rights
To exercise your rights, please contact us by using the information in the “Contact us” section 13 below. We try to respond to all legitimate requests within one month and will contact you if we need additional information from you in order to honor your request. Occasionally it may take us longer than a month, taking into account the complexity and number of requests we receive. If you are an employee of the Company customer, we recommend you contact your company’s system administrator for assistance in correcting or updating your information. Some registered users may update their user settings, profiles, organization settings and event registrations by logging into their accounts and editing their settings or profiles.
11. Retention Periods and Deletion
The Company retains your personal information to the extent necessary to reasonably serve customer relations, to meet our compliance and legal obligations, to enhance security and fraud prevention, and for audit purposes. We may also retain your information during the period of time needed for the Company to pursue our business interest, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements. We determine the appropriate retention period for the Data on the basis of the amount, nature and sensitivity of your Data processed, the potential risk of harm from unauthorized use or disclosure of your Data and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
When you decide to delete certain information in your account, we will fulfill your request and update this information on our platform. We will also notify third parties that we authorized the use and share that content of your request.
12. Changes to this Privacy Statement
The Company reserves the right to change this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements and other factors. If we do, we will update the “effective date” at the top of this Privacy Statement. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you using the email address you provided.
We encourage you to periodically review this Privacy Statement to stay informed about our collection, processing and sharing of your personal information.
13. Refund Policy and Subscription Cancellation
At MagicalAPI, we strive to ensure our customers are satisfied with our services. Understanding the importance of flexibility for our users, we have established a clear policy regarding subscription cancellations and refunds.
14. Canceling Your Subscription
To cancel your subscription, please ensure you do so at least 24 hours before your next billing date to avoid being charged for the next billing period. Cancellations made less than 24 hours before the billing date will result in a charge for the ensuing period.
15. Refund Policy
All payments for Subscriptions are non-refundable and non-transferable except as expressly provided in these Terms. All fees and applicable taxes, if any, are payable in United States dollars.
16. How to Request Cancel Your Subscription
To request to cancel your subscription, please follow the instructions provided in the account settings->payment section of our website or contact our customer support team for assistance. Our team is dedicated to ensuring a smooth process for our users, whether you're joining us or need to make changes to your subscription.
17. Contact us
Questions about this Privacy Statement or the information practices of the Company’s Websites and Services should be directed to our privacy team by emailing us at
[email protected].
